- Businesses focus a great deal of energy on 1) Getting and 2) Keeping clients
- Yet the balance of effort often tilts toward the sales side as you spend days, weeks, months working to getting a new customer or client, making phone calls, sending emails and texts trying to show the benefits of your service or product
- Here are the top 10 things you can do to balance the scales and reinforce your customer retention strategies.
These highlights are from the source article:
10 Great Customer Retention Strategies