• Businesses focus a great deal of energy on 1) Getting and 2) Keeping clients
  • Yet the balance of effort often tilts toward the sales side as you spend days, weeks, months working to getting a new customer or client, making phone calls, sending emails and texts trying to show the benefits of your service or product
  • Here are the top 10 things you can do to balance the scales and reinforce your customer retention strategies.

 

Customer Retention Strategies

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These highlights are from the source article:

10 Great Customer Retention Strategies